Frequently Asked Questions
Everything you need to know about shopping with Teds Electronics.
What is the standard shipping time for my order?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Do all electronics come with a manufacturer warranty?
Yes, every product sold at Teds Electronics is brand new and includes a full manufacturer warranty. We also offer extended protection plans for added peace of mind.
What is your return policy for opened items?
We offer a 30-day return policy. If an item is opened but in original condition with all packaging, a restocking fee may apply. Defective items can be returned for a full refund or exchange.
How can I track the status of my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package in real-time.
Do you offer technical support for high-end gear?
Absolutely. Our team of electronics experts is available via live chat or email to help you with setup, troubleshooting, or product compatibility questions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free financing options like Afterpay and Klarna.